Chattenden Primary School



At Chattenden Primary School we are committed to safeguarding all the children. We endeavour to provide a safe and welcoming environment where children are protected, respected and valued. All our staff are alert to the signs of abuse and neglect and follow our procedures to ensure that our children receive effective and timely support.

We safeguard children by…

  • creating safe environments for children and young people through robust safeguarding practices
  • ensuring that adults who work in the school, including volunteers, don't pose a risk to children
  • making sure staff are trained, know how to respond to concerns and keep-up-to-date with policy and practice
  • teaching children and young people about staying safe
  • maintaining an environment where children feel confident to approach any member of staff if they have a worry/problem.


Designated Safeguarding Lead: 

Julie North

Deputy Safeguarding Leads:

Nic Carpenter    Vicky Diddams    Jasmin Davies 


Worried about a child?

Information, help, support and advice if you are worried about a child in Medway.

If you have concerns that a child or young person living in Medway is suffering from harm please contact one the DLS named above.

Medway Children’s Safeguarding Partnership

You can also phone 01634 334 466 or the 24 hour emergency number 03000 419 191



Please click here to access the School Nurse self-referral.

Please click here to access Medway Early Help referral site.



If you are concerned about a safeguarding matter which is outside of school hours, then please contact the Police on 101 or Medway Social Services at 01634 334466. If it is an emergency, then please contact 999. 

As parents/ carers, you can also self-refer to a number of services and there is a wealth of free support you can access online or via the phone to support your child.  

Further guidance and advice is provided from a variety of services outlined on the following websites: Childline, NSPCC and CYPMHS

The following policies can be found here:

  • Child Protection & Safeguarding Policy
  • Whistle Blowing Policy
  • Health & Safety Policy
  • Online Safety


Local Authority Designated Officers (LADO) - Medway - 01634 334 466


Below are external links and services available to support children and families.

Support for Children

Support for Adults




Family Action

Young Minds

Action for Children

Emerge Youth Charity

Domestic Violence Support


Mental Health UK Support


 Please also see our ' Support for Parents' page for additional outside support services.


Apps to help children stay safe online

Online safety and guides to using apps and games safely (it might be worth uploading the guides relevant to the context of the school)

The BBC have a website and app called Own It. The website has a lot of content for children to help them navigate their online lives, and the free smartphone app comes with a special keyboard which can intervene with help and support in the moments that children need it the most. It can be downloaded for free in the Google Play Store and Apple App Store.

SafeToNet is an app for parents to help them safeguard their children from online risks like cyberbullying and sexting, whilst respecting their child’s rights to privacy. The SafeToNet Foundation is providing UK families with free access to 1 million licences during coronavirus.


Additional resources to support parents and carers to keep their children safe online:

  • Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online
  • Parent info is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations
  • Childnet offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support
  • Internet matters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world
  • London Grid for Learning has support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online
  • Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games
  • Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation
  • UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services
  • NSPCC has advice on setting up parental controls, tips on how to talk to children about online safety, including the risk of sharing and receiving nude images and how to support children if they have seen something online that has upset them